Terms and Conditions

KEZARIQ is operated by KEZARIQ ("we", "us", "our"). By creating an account, purchasing a document or continuing to use the service, you agree to these terms. If you are using KEZARIQ on behalf of a business, you confirm you have authority to bind that business. If you are using it as an individual, you confirm you are of legal age.

KEZARIQ is a self-service planning tool for UK residential renovation projects. It helps you assemble an assessment report, a Specification of Works, a tender pack and a construction toolkit from information you supply, supported by AI-generated drafting.

KEZARIQ is not an architect, structural engineer, surveyor, building control body, solicitor or quantity surveyor, and nothing it produces is professional advice. All outputs are drafts for you to review, amend and have checked by suitably qualified professionals before you rely on them or issue them to contractors.

• Outputs may be incomplete, out of date or inaccurate and must be verified by you.
• You are responsible for the information you enter and for how you use any output.
• You must have the rights to any content, drawings or documents you upload or enter.
• Costs, rates, provisional sums and prime cost allowances shown are indicative guide figures only and are not quotations.
• We may filter, refuse or remove outputs, and may restrict accounts used to generate unlawful, infringing or abusive content.

You must not use KEZARIQ to:

• break the law, defraud anyone, or send spam;
• infringe anyone's intellectual property or privacy rights;
• interfere with the security of the service, including probing, scraping, or introducing malware; or
• resell, redistribute or reverse engineer the service or circumvent its paid limits.

You are responsible for keeping your account credentials confidential and for activity carried out under your account.

We retain ownership of KEZARIQ, including its software, templates, branding and documentation. You receive a limited, non-exclusive, non-transferable right to use the service and to use the documents you generate for your own renovation project. You keep ownership of the project information you enter, and grant us a limited licence to host and process it solely to provide the service.

We aim to keep KEZARIQ available and accurate, but we do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim implied warranties of merchantability and fitness for a particular purpose.

Documents are sold as one-off purchases at the prices shown at checkout. Payment, billing, tax, invoicing and refunds are handled by our reseller under Paddle's Buyer Terms. Our own refund position is set out in our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

We may suspend or terminate access for material breach of these terms, non-payment, a security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time and delete your account from your account settings. On termination you should download any documents you wish to keep; we may then delete your data.

Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law. Subject to that, our total aggregate liability to you is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss, including loss of profit, loss of data, construction delay, cost overrun or loss of goodwill.

You indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. You may not assign these terms without our consent; we may assign them as part of a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control.

Questions? Email support@kezariq.com.